Privacy Policy #%SPLIT%# TWS respects the privacy of visitors to its website and does not collect any personally identifiable information on them. We are committed to complying with the Personal Data (Privacy) Ordinance of the Hong Kong SAR, details of which can be found at the website of the Privacy Commissioner. This Privacy Policy applies solely to the information which is collected through this website.

We may use IP addresses and other anonymous data such as browser and operating system type, the time and duration of site visits and the pages visited for the purpose of obtaining aggregate information on the whereabouts of visitors to the site and enhancing their browsing experience.

We may also use cookies – small data files stored on your computer that record information on your previous site visits – for the purpose of customizing your browsing experience to your needs. You may, if you wish, set your Web browser to reject cookies or to require confirmation from you before accepting them, and may delete existing cookies.

Any personal information submitted to us in enquiries through this site, by email or by other means will be collected and used by us only for the purposes of:
  • Providing requested information on TWS's services, fees and processes.
  • Providing information on other TWS services that may be of interest to the enquirer.
  • Providing services to clients.
Data on individuals will not be sold or passed on to any third party for marketing purposes. However, such data may be shared with our subsidiaries, trusted associates, business partners, contractors or agents for the purposes of:
  • Maintaining and improving our website; and
  • Providing our services.
In such cases, we require that these parties maintain your data in confidence and subject to the same restrictions as data retained by ourselves.

We also reserve the right to disclose such information to any third party if we believe that we are required to do so for any or all of the following reasons: (i) by law; (ii) to comply with legal processes or governmental requests; (iii) to prevent, investigate, detect or prosecute criminal offences or attacks on the technical integrity of the website or our network; and/or (iv) to protect the rights, property, or safety of TWS, the users of the website, or the public.

You may at any time request that we:
  • Inform you of the data we hold concerning you;
  • Correct such data if it is inaccurate; or
  • Delete from our records any data we may hold on you.
If you wish to request the checking, correction or deletion of your data, or have any queries or concerns regarding this policy or its application, you may Contact Us by email, and we will respond within a reasonable time.

This Privacy Policy applies solely to us, and TWS is not responsible for the privacy practices of any other website. Please be aware of this when clicking on links to third party websites (if any) from our site.

In the event of any changes to our Privacy Policy, whether required by law or otherwise, we shall post such changes on our website.

If you have any questions or comments about this Policy; please contact us at legal@tws.com.
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To find out more about TWS contact
our sales department
T +852 2264 5500
F +852 2264 5566
E info@tws.com